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The Member Contact Center answers phone inquiries for the credit union. Support for Online Banking and Bill Payer services are handled by the Member Contact Center as well as assistance with member applications for those services. The Member Contact Center is your first stop in getting a question answered or a problem resolved. We're here to help! To reach the Member Contact Center from the automated call attendant, immediately press 1201. At any time, you may dial 1203 for Spanish (se habla español), and 1216 for Online Banking, online banking support.
Gesa is part of the CO-OP Financial Services Network – the second largest branch network in the US. This gives Gesa members the ability to do your banking at a credit union conveniently located near you, with almost 200 locations in Washington State alone.
When you visit a Shared Branch location, let them know you’re a Gesa member, bring your government-issued ID, and make sure you have your Gesa account number ready.
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