About Gesa —

Contact Gesa

Personal and Business Member Services

Main Contact: (509) 378-3100
Toll-Free: (888) 946-4372
Business Members: (833) 322-1893

Our Member Contact Center is available to assist you Monday through Friday from 9:00 am to 6:00 pm and on Saturdays from 8:30 am to 5:00 pm with limited after-hours assistance from our third-party contact center partner.

Mailing Address

51 Gage Blvd.
Richland, WA 99352

PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.

Live Chat

Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.

We can help with:

Where to find the closest branch
Account balances
Payment due dates
Loan payment help from your Gesa account
General credit union questions and more

Please note that we will need your member number or an account number to access your information; we cannot access it via chat with your name or SSN.

Holiday Closures – 2023

Monday, January 2 – New Year’s Day
Monday, January 16 – Martin Luther King Jr. Day
Monday, February 20 –  Presidents’ Day
Monday, May 29 –  Memorial Day
Monday, June 19 –  Juneteenth
Tuesday, July 4 –  Independence Day
Monday, September 4 –  Labor Day
Monday, October 9 –  Indigenous Peoples’ Day/Columbus Day
Saturday, November 11 –  Veterans Day
Thursday, November 23 –  Thanksgiving
Monday, December 25 –  Christmas

Tell us what you think

We welcome your feedback. If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.

Submit feedback

Media Inquiries

We appreciate your interest and are eager to assist you with your media needs. For all press and media-related queries, kindly direct your request to our dedicated media contact below.

Do not include confidential information. [email protected]

Notes & Fees Glossary

	Disclaimer
*APY	* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month – the last dividend declaration date.
SmartPlus Checking	*To earn the higher rate, you must: Enroll in eStatements Make a monthly direct deposit of over $200 Complete 15 debit card transactions Provide and maintain a valid email address Limit one account per member For any month where the account does not meet the qualification requirements, the account will earn a lower rate. Minimum balance of $5 needed to open.Qualifying account balances meet minimum requirements. APY subject to change monthly. Rate may change after the account is opened. The qualifying period begins with the first day of the calendar month and ends on the last day of the calendar month at 6:00 P.M. Pacific Time. No monthly fees and no minimum balance required to maintain account. Minimum opening deposit of $5. Fees could reduce earnings. Limit of one specialty checking account (Smart Plus Checking) per member.

Disclaimer

*APY

* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month – the last dividend declaration date.

SmartPlus Checking

*To earn the higher rate, you must:

Enroll in eStatements
Make a monthly direct deposit of over $200
Complete 15 debit card transactions
Provide and maintain a valid email address
Limit one account per member

For any month where the account does not meet the qualification requirements, the account will earn a lower rate. Minimum balance of $5 needed to open.Qualifying account balances meet minimum requirements. APY subject to change monthly. Rate may change after the account is opened. The qualifying period begins with the first day of the calendar month and ends on the last day of the calendar month at 6:00 P.M. Pacific Time. No monthly fees and no minimum balance required to maintain account. Minimum opening deposit of $5. Fees could reduce earnings. Limit of one specialty checking account (Smart Plus Checking) per member.

Banking made for you.

We're in the business of growing yours.

People helping people.

In the Community

About Gesa

Help when you need it.

Resources

Quick Links

About Gesa —

Contact Gesa

Personal and Business Member Services

Member Service

Live Chat

Holiday Closures – 2023

Tell us what you think

Media Inquiries

Banking

Loans

Investing

Business Banking

About Gesa

Routing Number: 325181248

51 Gage Blvd. Richland, WA 99352

Please have the following ready:

What Live Chat can help with:

Help when you need it.

Resources

Quick Links

People helping people.

In the Community

About Gesa

We're in the business of growing yours.

Banking made for you.

Notes & Fees Glossary

* * * * *

Banking made for you.

We're in the business of growing yours.

People helping people.

In the Community

About Gesa

Help when you need it.

Resources

Quick Links

About Gesa —

Contact Gesa

Personal and Business Member Services

Member Service

Live Chat

Holiday Closures – 2023

Tell us what you think

Media Inquiries

Banking

Loans

Investing

Business Banking

About Gesa

Routing Number: 325181248

51 Gage Blvd. Richland, WA 99352

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Please have the following ready:

What Live Chat can help with:

Help when you need it.

Resources

Quick Links

People helping people.

In the Community

About Gesa

We're in the business of growing yours.

Banking made for you.

Notes & Fees Glossary

* * * * *