Contact

About Gesa —

Contact Gesa

Personal and Business Member Services

Main Contact: 509.378.3100
Toll-Free: 888.946.4372

Our Member Contact Center is available to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and on Saturdays from 8:30 a.m. to 5:00 p.m. with limited after-hours assistance from our third-party contact center partner.

Mailing Address

51 Gage Blvd.
Richland, WA 99352

PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.

Contact Member Center

 

Live Chat

Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.

Schedule an Appointment with Gesa

Have a complex transaction that requires special attention? Book an appointment to meet with one of our team members at a time that fits your schedule.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Gesa Credit Union, you voluntarily assume all risks related to exposure to COVID-19. We strongly encourage you to complete your transactions through online, mobile or drive-thru banking channels whenever possible.

Request an appointment

Holiday Closures

Holiday Closings in 2021, effective for all Gesa offices.

January 1 – New Years Day
January 18 – Martin Luther King Jr. Day
February 15 – President’s Day
May 31 – Memorial Day
July 5 – Independence Day (observed)
September 6 – Labor Day
October 11 – Columbus Day
November 11 – Veterans Day
November 25 – Thanksgiving Day
December 24 – Christmas Eve (closed at 1:00pm)
December 25 – Christmas Day