About Gesa —
Personal and Business Member Services
Our Member Contact Center is available to assist you Monday through Friday from 9:00 am to 6:00 pm and on Saturdays from 8:30 am to 5:00 pm with limited after-hours assistance from our third-party contact center partner.
51 Gage Blvd.
Richland, WA 99352
PO Box 500
Richland, WA 99352
Personal and Business ACH Routing & Transit Number: 325181248
The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.
Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.
We can help with:
- Where to find the closest branch
- Account balances
- Payment due dates
- Loan payment help from your Gesa account
- General credit union questions and more
Please note that we will need your member number or an account number to access your information; we cannot access it via chat with your name or SSN.
Holiday Closures – 2023
Monday, January 2 – New Year’s Day
Monday, January 16 – Martin Luther King Jr. Day
Monday, February 20 – Presidents’ Day
Monday, May 29 – Memorial Day
Monday, June 19 – Juneteenth
Tuesday, July 4 – Independence Day
Monday, September 4 – Labor Day
Monday, October 9 – Indigenous Peoples’ Day/Columbus Day
Saturday, November 11 – Veterans Day
Thursday, November 23 – Thanksgiving
Monday, December 25 – Christmas
Tell us what you think
We welcome your feedback. If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.
We appreciate your interest and are eager to assist you with your media needs. For all press and media-related queries, kindly direct your request to our dedicated media contact below.
Do not include confidential information. [email protected]
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Please have the following ready:
We cannot access account details using your name or SSN.
What Live Chat can help with:
Mon – Saturday: 9:00 am – 5:00 pm PST
People helping people.
Gesa credit union is committed to making a positive impact in the communities we serve.
In the Community
Affinity debit cards give back to your community when you swipe.
Notes & Fees Glossary
|*APY||* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month – the last dividend declaration date.|
|SmartPlus Checking||*To earn the higher rate, you must: