A network issue has caused an outage in our call center and branches. We’re working as quickly as we can to resolve the issue. Our apologies for any inconvenience.
About Gesa —
Personal and Business Member Services
Main Contact: (509) 378-3100
Toll-Free: (888) 946-4372
Business Members: (833) 322-1893
Our Member Contact Center is available to assist you Monday through Friday from 9:00 am to 6:00 pm and on Saturdays from 8:30 am to 5:00 pm with limited after-hours assistance from our third-party contact center partner.
51 Gage Blvd.
Richland, WA 99352
PO Box 500
Richland, WA 99352
Personal and Business ACH Routing & Transit Number: 325181248
The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.
Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.
We can help with:
- Where to find the closest branch
- Account balances
- Payment due dates
- Loan payment help from your Gesa account
- General credit union questions and more
Please note that we will need your member number or an account number to access your information; we cannot access it via chat with your name or SSN.
Schedule an Appointment with Gesa
Have a complex transaction that requires special attention? Book an appointment to meet with one of our team members at a time that fits your schedule.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Gesa Credit Union, you voluntarily assume all risks related to exposure to COVID-19. We strongly encourage you to complete your transactions through online, mobile or drive-thru banking channels whenever possible.
Holiday Closures – 2023
Monday, January 2 – New Year’s Day
Monday, January 16 – Martin Luther King Jr. Day
Monday, February 20 – Presidents’ Day
Monday, May 29 – Memorial Day
Monday, June 19 – Juneteenth
Tuesday, July 4 – Independence Day
Monday, September 4 – Labor Day
Monday, October 9 – Indigenous Peoples’ Day/Columbus Day
Saturday, November 11 – Veterans Day
Thursday, November 23 – Thanksgiving
Monday, December 25 – Christmas
Tell us what you think
We welcome your feedback. If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.
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Please have the following ready:
We cannot access account details using your name or SSN.
What Live Chat can help with:
Mon – Saturday: 9:00 am – 5:00 pm PST
Help when you need it.
Gesa makes banking as easy, convenient and secure as possible.
People helping people.
Gesa credit union is committed to making a positive impact in the communities we serve.
In the Community
Affinity debit cards give back to your community when you swipe.
We're in the business of growing yours.
We have the accounts, products, and services to help you and your small business succeed.
Banking made for you.
With best-in-class rates and a variety of everyday banking products, Gesa has the right account, card, or loan for you.
Notes & Fees Glossary
|*APY||* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month – the last dividend declaration date.|
|SmartPlus Checking||*To earn the higher rate, you must: