Contact Us

Personal and Business Member Services

Live Chat is available Monday through Friday from 8:30 a.m. to 6:00 p.m. or Saturday from 9:00 a.m. to 5:00 p.m. Pacific Time.

Chat Now

Mailing Address

51 Gage Blvd.
Richland, WA 99352
PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Lost or Stolen Cards

If you believe that your card is lost or has been stolen, immediately call one of the numbers listed below. Please read the entire page for complete instructions.

Card Call
Diamond Cash Back or Platinum Credit Card 800.449.7728
Business Visa® Credit Card 866.820.4053
Visa® Debit Card or ATM Card 888.946.4372 (M-F: 9a - 6p) (Sa: 9a - 5p)
877.745.4562 (After Hours)

Lost or stolen card or checks?

If you believe your card or checks have been lost or stolen, act immediately.

  • Contact Gesa immediately using the appropriate phone numbers.
  • Report the loss or theft immediately to local law enforcement where the loss or theft occurred.
  • Depending on the situation, you may want to contact credit reporting services to make them aware of your loss. While it is not your fault if your checks or cards have been stolen, the reality is that such incidents can and do show up on credit history reports.

Equifax Information Services: 800.525.6285

TransUnion: 800.680.7289

Experian: 888.397.3742

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Xpress Online; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Xpress Telephone Banking; General Gesa Information.

Contact Member Service

LPL Wealth Advisors

Investment Services Contact Information

Toll-Free: 877.499.3380

Securities and Advisory services offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. The investment products sold through LPL Financial are not insured Gesa Credit Union deposits and are not NCUA insured. These products are not obligations of Gesa Credit Union and are not endorsed, recommended or guaranteed by Gesa Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. LPL Financial and Gesa Credit Union are not affiliated.