The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Xpress Online; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Xpress Telephone Banking; General Gesa Information.
Contact Member Service
Live Chat is available Monday through Friday from 8:30 a.m. to 6:00 p.m. or Saturday from 9:00 a.m. to 5:00 p.m. Pacific Time.
Schedule an Appointment with Gesa
Have a complex transaction that requires special attention? Book an appointment to meet with one of our team members at a time that fits your schedule.
While our drive-thru service continues to be accessible without an appointment, we understand that some transactions require more assistance. For those transactions, please click “Request an Appointment” and simply complete the form.
When arriving for your appointment, we strongly encourage you to wear a mask for your safety and the safety of our employees.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Gesa Credit Union, you voluntarily assume all risks related to exposure to COVID-19. We strongly encourage you to complete your transactions through online, mobile or drive-thru banking channels whenever possible.
Effective June 26, 2020, by executive order of Washington State Governor Jay Inslee, residents are required to wear face masks in public places, including financial institution lobbies. In line with the executive order, we kindly ask that you wear a face mask or other face covering to protect yourself, your fellow members, and our team members. If you are not wearing a face covering we assume that you have a condition that does not allow you to wear a face covering. Thank you for helping us keep our community safe and healthy.
Request an Appointment
Investment Services Contact Information
Securities and Advisory services offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. The investment products sold through LPL Financial are not insured Gesa Credit Union deposits and are not NCUA insured. These products are not obligations of Gesa Credit Union and are not endorsed, recommended or guaranteed by Gesa Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. LPL Financial and Gesa Credit Union are not affiliated.