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Phone Contacts

Personal and Business Member Services
Toll-Free: 888.946.4372

Xpress Telephone Banking
Toll-Free: 888.946.4372

Personal and Business ACH Routing & Transit Number


Live Chat

Get an immediate - and completely secure - answer to your questions about loans, account transactions, and so on. Or use Live Chat to give us your input about our service to you. Personal Financial Services Representatives are available to chat with you in real time; quickly responding to your financial needs.

Live Chat is available Monday through Friday from 8:30 a.m. to 6:00 p.m. or Saturday from 9:00 a.m. to 5:00 p.m. Pacific Time.

Chat Now!

Mailing Address

Please use one of the following mailing addresses when making a deposit or corresponding with Gesa.

51 Gage Blvd.
Richland, WA 99352
PO Box 500
Richland, WA 99352

Lost or Stolen Cards

If you believe that your card is lost or has been stolen, immediately call one of the numbers listed below. Please read the entire page for complete instructions.

Card Phone Number

Diamond Cash Back or Platinum Credit Card

Business Visa® Credit Card
Visa Debit Card
(M-F: 9a - 6p)
(Sa: 9a - 5p)

(After Hours)
ATM Card
(M-F: 9a - 6p)
(Sa: 9a - 5p)

(After Hours)

Lost or stolen card or checks? Here's what to do.

If you believe your card or checks have been lost or stolen, take action immediately.

  • Contact Gesa immediately using the appropriate phone numbers.
  • Report the loss or theft immediately to local law enforcement where the loss or theft occurred.
  • Depending on the situation, you may want to contact credit reporting services to make them aware of your loss. While it is not your fault if your checks or cards have been stolen, the reality is that such incidents can and do show up on credit history reports.

Equifax Information Services: 800.525.6285
TransUnion: 800.680.7289
Experian: 888.397.3742

Email Contacts

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Xpress Online; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Xpress Telephone Banking; General Gesa Information.

Contact Member Service

LPL Wealth Advisors

Investment Services Contact Information

Toll-Free: 877.499.3380


Securities and Advisory services offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. The investment products sold through LPL Financial are not insured Gesa Credit Union deposits and are not NCUA insured. These products are not obligations of Gesa Credit Union and are not endorsed, recommended or guaranteed by Gesa Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. LPL Financial and Gesa Credit Union are not affiliated.

Equal Housing OpportunityNational Credit Union Administration