Important Notices

  • All Gesa branches and the Member Contact Center will be closed on Thursday, November 26, 2020 in observance of Thanksgiving Day. Normal hours of operation will resume on Friday, November 27, 2020. If you need immediate access to your accounts during the closure, please use Xpress Digital or Telephone Banking.

     

    Due to a significant increase in call volume, hold times may be longer than usual. Our Member Contact Center remains open Monday through Friday 7 a.m. - 7 p.m., except holidays, and from 9 a.m. to 5 p.m. on Saturdays to serve you. Thank you for your membership and we apologize for any inconvenience.

     

    Before visiting any of our locations during normal business hours, please CLICK HERE see a list of currently closed branches and branches with modified services.

Temporary Changes to Hours and Services

Limited Lobby Access

The following Gesa locations are currently operating with modified services:

Branch Closed

Drive-thru Service Only

Lobby by Appointment/Drive-thru Service Only

- - Moses Lake
- - Pasco Sylvester
- - Spokane Valley - Sullivan Rd.


During times of modified branch services, we encourage you to take advantage of our other member service options that remain available to help you through Xpress Digital Banking 24/7 or over the phone at 888.946.4372. Additionally, our Member Contact Center remains open Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. You may also visit one of our other convenient locations or make an appointment to visit a branch by clicking here and scrolling to 'Request an Appointment'.

All other branches not on the list above will continue to remain open during normal business hours. To find the business hours for your local branch, please click here to visit our locations page. When you visit any of our locations, we kindly ask that you wear a mask and maintain 6 feet of distance between yourself and others and that lobby traffic be limited to members needing the following transactions: new accounts, loans, safe deposit box access, notary services, fraud claims, and assistance with complex transactions. For all other transactions please continue to utilize the drive-thru.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Gesa Credit Union, you voluntarily assume all risks related to exposure to COVID-19. We strongly encourage you to complete your transactions through online, mobile or drive-thru banking channels whenever possible.

Effective June 26, 2020, by executive order of Washington State Governor Jay Inslee, residents are required to wear face masks in public places, including financial institution lobbies. In line with the executive order, we kindly ask that you wear a face mask or other face covering to protect yourself, your fellow members, and our team members. If you are not wearing a face covering we assume that you have a condition that does not allow you to wear a face covering. Thank you for helping us keep our community safe and healthy.

Learn More About Gesa's Response to COVID-19

Bank from Home

You can also access your accounts and complete basic transactions from home with Xpress Digital Banking. If you haven’t already signed up or need to log in, click the button below.

Enroll/Sign In

Use your mobile phone to conveniently deposit checks without having to visit a branch or ATM. The Xpress Mobile app is available at the Apple® App Store and Google® Play Store.

  • Download the Gesa Xpress Mobile app.
  • Click “Check Deposit.”
  • Take pictures of your check and follow the prompts.
Download on the App Store
Get it on Google Play

We are Here for You

Thank you for your patience and understanding. For more information about the steps Gesa is taking to protect and assist our members, our staff, and our communities during the coronavirus (COVID-19) pandemic, please visit gesa.com/coronavirus-update or call 888.946.4372.