IMPORTANT: Gesa will NEVER ask you to provide private, secure information through email, a phone call, or text messaging, unless you initiated the inquiry with us.
It seems that fake web sites, trying to steal private financial information, pop up every day. Gesa is no different than hundreds of other banks and credit unions. Occasionally, we all get hit with these phishing email scams that attempt to route the unsuspecting victim to a fake web site. If you have any lingering doubts about whether or not a phone call, email, or text is truly from Gesa, below are some tips that may help you.
- Even if the site LOOKS like a Gesa Online Banking page, if the URL (web address) is not correct, it's a FAKE.
- If the email makes it sound urgent, wants you to change your information now, or "confirm" your information now, it's fake.
- If the email or web site asks you for a credit card number, a PIN, a CVV number, or your passcode, it's fake.
- If the email you've been sent asks you to help us "update our database," it's a fake.
- If the email asks you to click on a link to "restore access to your account," it's a fake.
- If the email provides you with a link asking you to change your passcode through that link, it's a fake.
Never use someone's link in an email or a link on any other site to access Gesa’s Online Banking. Trust is a valuable commodity. These scammers are trying to win your trust in order to steal from you. Don't let them.