From time to time, members and non-members will report fraudulent calls and text messages that purport to be from Gesa regarding debit/credit cards. As a reminder, Gesa will never ask you for personal information through a text especially your PIN or expiration date.
If you believe you have given out your Gesa account information to an unauthorized source, please report your card stolen by calling our Member Contact Center during business hours at 888.946.4372. For afterhours assistance please call 877.745.4565 for a Visa Debit Card or 800.442.4757 for a Visa Credit Card.
If you have provided account information from another institution, please contact them directly by calling the number on your statement.
Gesa will alert the appropriate authorities who can shut down all known fraudulent phone numbers.