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Important Details Regarding North Richland Closure

Gesa Credit Union has made the decision to close our North Richland Member Service Center (MSC). The decision to close this MSC was not made lightly. We strive to truly listen to our members' needs and requests, and we believe our members have spoken to us about the North Richland MSC through low member utilization. Fortunately, nobody will be left without a Gesa MSC to visit because we have several other Gesa locations nearby, as well as easy access to accounts online using Gesa’s Xpress Mobile App, Xpress Online, or Xpress Telephone Banking.

Please see below for frequently asked questions and answers, and if you have additional questions, please call us at 888.946.4372.

Frequently Asked Questions

When is the North Richland MSC closing?

Our North Richland MSC will be closing by October 31, 2017. After this date, the ATM and functions within the MSC will no longer be available.

Why is Gesa closing their North Richland MSC?

We have determined that our North Richland MSC is currently being underutilized. This facility has lower member traffic than other MSCs and very few members solely use this MSC as their main location.

Where are we supposed to complete transactions?

Fortunately, Gesa has other MSCs close to this location. If you frequently complete transactions at North Richland, you can utilize our Richland (4.3 miles), West Richland (6.5 miles), or Queensgate (8.4 miles) MSCs. Click here for a full list of locations and addresses.

Gesa also offers many digital and electronic banking channels through Xpress Online and Xpress Mobile, and Xpress Telephone Banking, allowing you to complete transactions from the convenience of your home or on the go! Many transactions can be completed without visiting any MSC.

What will happen to the staff from the North Richland MSC?

We are fortunate to be able to relocate all of our friendly staff to other Gesa locations. You will still be able to visit their favorite Gesa staff at another neighborhood Gesa MSC.

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