Member Advisory Group Registration Please complete this survey to register for Gesa's Member Advisory Group and earn your first $5.00 gift card! Question Title * 1. First name: Question Title * 2. Last name: Question Title * 3. E-mail address: Question Title * 4. 5-digit zip code: Question Title * 5. 10-digit phone number: Question Title * 6. In general, do you prefer to receive electronic communications via e-mail, text, or both? Text messaging E-mail Both are equally good Question Title * 7. What device do you primarily use to access information on the internet? Apple (iOS) phone Android phone Dedicated computer Tablet Shared computer Other (please specify) Question Title * 8. Please indicate how much you agree or disagree with the following statements as they describe your behavior when considering financial related tasks: 0 - Completely disagree 1 2 3 4 5 6 7 8 9 10 - Strongly agree I read about or research financial news regularly I read about or research financial news regularly 0 - Completely disagree I read about or research financial news regularly 1 I read about or research financial news regularly 2 I read about or research financial news regularly 3 I read about or research financial news regularly 4 I read about or research financial news regularly 5 I read about or research financial news regularly 6 I read about or research financial news regularly 7 I read about or research financial news regularly 8 I read about or research financial news regularly 9 I read about or research financial news regularly 10 - Strongly agree I am comfortable with banking technology such as online or mobile banking I am comfortable with banking technology such as online or mobile banking 0 - Completely disagree I am comfortable with banking technology such as online or mobile banking 1 I am comfortable with banking technology such as online or mobile banking 2 I am comfortable with banking technology such as online or mobile banking 3 I am comfortable with banking technology such as online or mobile banking 4 I am comfortable with banking technology such as online or mobile banking 5 I am comfortable with banking technology such as online or mobile banking 6 I am comfortable with banking technology such as online or mobile banking 7 I am comfortable with banking technology such as online or mobile banking 8 I am comfortable with banking technology such as online or mobile banking 9 I am comfortable with banking technology such as online or mobile banking 10 - Strongly agree I have knowledge about a broad range of financial products I have knowledge about a broad range of financial products 0 - Completely disagree I have knowledge about a broad range of financial products 1 I have knowledge about a broad range of financial products 2 I have knowledge about a broad range of financial products 3 I have knowledge about a broad range of financial products 4 I have knowledge about a broad range of financial products 5 I have knowledge about a broad range of financial products 6 I have knowledge about a broad range of financial products 7 I have knowledge about a broad range of financial products 8 I have knowledge about a broad range of financial products 9 I have knowledge about a broad range of financial products 10 - Strongly agree Question Title * 9. Which of the following best describes you? I am the person primarily responsbile for my household's financial decisions Someone else in my household is responsible for financial decisions I share responsibility for my household's financial decisions with someone else I prefer not to answer Question Title * 10. Is Gesa Credit Union your primary financial institution? Yes No I don't know Question Title * 11. Other than Gesa Credit Union, which of the following financial institutions do you use for banking services, including deposits, loans, mortgages, and investments? US Bank Salal Credit Union Solarity Credit Union BECU WSECU USAA Kitsap Credit Union Numerica Credit Union HAPO Community Credit Union Chase Bank of America Horizon Credit Union Twinstar Credit Union Sound Credit Union Idaho Central Credit Union STCU Other (please specify) Question Title * 12. Please rate your overall satisfaction with your experience with the following: 0 - Not at all satisfied 1 2 3 4 5 6 7 8 9 10 - Extremely satisfied N/A Gesa in-branch local service Gesa in-branch local service 0 - Not at all satisfied Gesa in-branch local service 1 Gesa in-branch local service 2 Gesa in-branch local service 3 Gesa in-branch local service 4 Gesa in-branch local service 5 Gesa in-branch local service 6 Gesa in-branch local service 7 Gesa in-branch local service 8 Gesa in-branch local service 9 Gesa in-branch local service 10 - Extremely satisfied Gesa in-branch local service N/A Gesa mobile app Gesa mobile app 0 - Not at all satisfied Gesa mobile app 1 Gesa mobile app 2 Gesa mobile app 3 Gesa mobile app 4 Gesa mobile app 5 Gesa mobile app 6 Gesa mobile app 7 Gesa mobile app 8 Gesa mobile app 9 Gesa mobile app 10 - Extremely satisfied Gesa mobile app N/A Gesa online banking Gesa online banking 0 - Not at all satisfied Gesa online banking 1 Gesa online banking 2 Gesa online banking 3 Gesa online banking 4 Gesa online banking 5 Gesa online banking 6 Gesa online banking 7 Gesa online banking 8 Gesa online banking 9 Gesa online banking 10 - Extremely satisfied Gesa online banking N/A Gesa Member Contact Center Gesa Member Contact Center 0 - Not at all satisfied Gesa Member Contact Center 1 Gesa Member Contact Center 2 Gesa Member Contact Center 3 Gesa Member Contact Center 4 Gesa Member Contact Center 5 Gesa Member Contact Center 6 Gesa Member Contact Center 7 Gesa Member Contact Center 8 Gesa Member Contact Center 9 Gesa Member Contact Center 10 - Extremely satisfied Gesa Member Contact Center N/A Overall relationship with Gesa Credit Union Overall relationship with Gesa Credit Union 0 - Not at all satisfied Overall relationship with Gesa Credit Union 1 Overall relationship with Gesa Credit Union 2 Overall relationship with Gesa Credit Union 3 Overall relationship with Gesa Credit Union 4 Overall relationship with Gesa Credit Union 5 Overall relationship with Gesa Credit Union 6 Overall relationship with Gesa Credit Union 7 Overall relationship with Gesa Credit Union 8 Overall relationship with Gesa Credit Union 9 Overall relationship with Gesa Credit Union 10 - Extremely satisfied Overall relationship with Gesa Credit Union N/A Question Title * 13. How likely is it that you would recommend Gesa Credit Union to a friend, family member or colleague? 0 - Not at all likely 1 2 3 4 5 6 7 8 9 10 - Extremely likely 0 - Not at all likely 1 2 3 4 5 6 7 8 9 10 - Extremely likely Question Title * 14. Which of the following options most closely aligns with your gender? Woman Man Non-binary A gender not listed here Prefer not to answer Question Title * 15. What is the highest level of school you have completed or the highest degree you have received? Less than high school degree High school degree or equivalent (e.g., GED) Some college but no degree Associate degree Bachelor degree Graduate degree Question Title * 16. Which of the following categories best describes your employment status? Employed, working 40 or more hours per week Employed, working 1-39 hours per week Not employed, looking for work Not employed, NOT looking for work Retired Disabled, not able to work Question Title * 17. How much total combined income did all members of your HOUSEHOLD earn last year? $0 to $9,999 $10,000 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 and up Prefer not to answer Question Title * 18. Which of the following best describes your current relationship status? Married Widowed Divorced Separated In a domestic partnership or civil union Single, but cohabiting with a significant other Single, never married Question Title * 19. How many children age 17 or younger live in your household? None 1 2 3 4 More than 4 Question Title * 20. Do you own or rent your home? Own Rent Done
