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Gesa Credit Union will be closed on July 4 for Independence Day. This includes all branches and our Member Contact Center. Regular hours will resume July 5. Learn more about our holiday hours
About Gesa —

Contact Gesa

Personal and Business Member Services

Main Contact: (509) 378-3100
Toll-Free: (888) 946-4372
Business Members: (833) 322-1893

Our Member Contact Center is available to assist you Monday through Friday from 9:00 am to 6:00 pm and on Saturdays from 8:30 am to 5:00 pm with limited after-hours assistance from our third-party contact center partner.

Mailing Address

51 Gage Blvd.
Richland, WA 99352

PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.

Live Chat

Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.

We can help with:

  • Where to find the closest branch
  • Account balances
  • Payment due dates
  • Loan payment help from your Gesa account
  • General credit union questions and more

Please note that we will need your member number or an account number to access your information; we cannot access it via chat with your name or SSN.

Holiday Closures – 2024

Monday, January 1  –  New Year’s Day
Monday, January 15  –  Martin Luther King Jr. Day
Monday, February 19  –  Presidents’ Day
Monday, May 27  –  Memorial Day
Wednesday, June 19  –  Juneteenth
Thursday, July 4  –  Independence Day
Monday, September 2  –  Labor Day
Monday, October 14  –  Indigenous Peoples’ Day/Columbus Day
Monday, November 11  –  Veterans Day
Thursday, November 28  –  Thanksgiving
Wednesday, December 25  –  Christmas

Tell us what you think

We welcome your feedback.  If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.

Submit feedback

Media Inquiries

We appreciate your interest and are eager to assist you with your media needs. For all press and media-related queries, kindly direct your request to our dedicated media contact below. 

Do not include confidential information[email protected]

Please have the following ready:

We cannot access account details using your name or SSN.

What Live Chat can help with:

Mon – Saturday: 9:00 am – 5:00 pm PST

People helping people.

Gesa credit union is committed to making a positive impact in the communities we serve.

Affinity Partner Cards

Affinity debit cards give back to your community when you swipe.

We're in the business of growing yours.

We have the accounts, products, and services to help you and your small business succeed.

Business owner

Business Visa:
A low-rate card made for business owners.

Learn More

Banking made for you.

With best-in-class rates and a variety of everyday banking products, Gesa has the right account, card, or loan for you.

Gesa customer using card

Up to 5.00% APY
On select checking accounts!

Learn More

We have upgraded to a new account opening process. Click Get Started to continue.

Getting started is easy!

Applying should only take a few minutes. Please have these documents ready:

Call (888) 946-4372 or apply at a branch

Already a member?

Use your online banking log-in to pre-fill your application with saved information.

Notes & Fees Glossary

*APY* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month – the last dividend declaration date.
SmartPlus Checking*To earn the higher rate, you must:
  1. Enroll in eStatements
  2. Make a monthly direct deposit of over $200
  3. Complete 15 debit card transactions
  4. Provide and maintain a valid email address
  5. Limit one account per member
For any month where the account does not meet the qualification requirements, the account will earn a lower rate. Minimum balance of $5 needed to open.Qualifying account balances meet minimum requirements. APY subject to change monthly. Rate may change after the account is opened. The qualifying period begins with the first day of the calendar month and ends on the last day of the calendar month at 6:00 P.M. Pacific Time. No monthly fees and no minimum balance required to maintain account. Minimum opening deposit of $5. Fees could reduce earnings. Limit of one specialty checking account (Smart Plus Checking) per member.

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